This Return and Refund Policy explains how ThriveKiosks, a CrownThrive platform, handles cancellations, digital purchases, subscription access, and custom NFC card orders. The policy applies to all users and all transactions made through thrivekiosks.com.

Refund Policy

Thank you for choosing ThriveKiosks. We provide digital kiosks, vCards, NFC activation tools, and related services that often begin delivering value immediately upon purchase. Because of this, our refund rules differ from traditional retail purchases and follow global digital-goods standards.

Scope of this Policy

The terms in this Policy apply to all digital services, subscription plans, upgrades, NFC cards, and any physical items purchased through ThriveKiosks. This includes custom production work, digital assets, activation codes, kiosk templates, and any associated setup or integration services.

Interpretation

The words used in this Policy follow standard legal interpretation. Words with capitalized letters carry specific meanings that apply equally in singular and plural form, and variations in wording or tense do not change the intended meaning.

Definitions

For the purposes of this Policy, the Company refers to CrownThrive LLC, which operates ThriveKiosks. Goods refer to any physical items purchased through the platform, including custom NFC cards. Service refers to the digital platform, features, and tools accessible at thrivekiosks.com. Orders refer to any purchase or subscription initiated by You. You refers to the individual or entity accessing or using ThriveKiosks.

No Refunds for Digital Services and Custom NFC Cards

Digital products, subscription plans, and platform services cannot be refunded once access has been granted. NFC cards cannot be returned, cancelled, or refunded once production has started because each card is custom-made, encoded, and prepared specifically for the purchasing user. Users may cancel automatic renewals at any time, and their access will remain available until the end of their paid term. Refunds are only provided when required under applicable law.

Legally Required Refunds

If a refund is legally required and approved, reimbursement will be processed using the original method of payment wherever possible. Processing times may vary depending on banking institutions, payment processors, fraud reviews, and compliance requirements in the jurisdiction where You are located.

Governing Law and Territorial Scope

This Policy applies worldwide and is governed by the laws of the United States and the Commonwealth of Virginia, together with any mandatory consumer protections that cannot be waived under the laws of the region where the user resides. Where local law grants You additional non-waivable rights, this Policy will be applied in a way that respects those rights.

Returns Policy

To request help with a subscription or to inquire about your order status before production or activation begins, You may email contact@crownthrive.com. Our support team will review your request and respond within standard processing times. Support review does not guarantee eligibility for a refund or return.

Non-Returnable Items

Digital items, software features, kiosk tools, templates, and platform access are not returnable under any circumstances because they cannot be “un-delivered” once access is created. NFC cards are treated as custom goods and therefore are also not returnable or exchangeable. These goods may require manual configuration, encoding, quality checks, and activation processes that cannot be reversed.

Right to Decline Refund Requests

The Company reserves the right to decline any refund or return request that conflicts with this Policy, impacts platform security or licensing, disrupts production agreements, abuses chargeback systems, or attempts to bypass digital delivery rules and ecosystem protections.

Return Shipping and Risk

If a return is legally required and approved, You are responsible for all costs and risks associated with returning the item. ThriveKiosks provides free outbound shipping on NFC cards; however, this does not apply to return shipments. Because NFC cards are produced by artisan and small-batch partners, processing times and shipping locations may vary. All NFC shipments are sent by ground or standard methods unless otherwise stated, and the Company retains discretion over carrier selection.

Questions and Support

If you have questions about this Policy or need clarification regarding your subscription, your NFC order, or your account, You may contact us at contact@crownthrive.com. Communication with support does not suspend billing or change the terms of this Policy unless confirmed in writing by the Company.

Additional Clarifications

Terms used in this Policy follow standard legal meaning. Words with capitalized initial letters hold defined meanings, which apply equally in singular and plural forms for clarity. References to “refunds” include partial refunds, credits, or reversals unless otherwise stated.

Custom NFC Cards as Non-Refundable Goods

Digital products and subscriptions cannot be refunded once access has been delivered. NFC cards cannot be cancelled, exchanged, or refunded because they are treated as custom, personalized goods. Each NFC card is produced individually, may contain unique activation keys, and is prepared specifically for the purchasing user. Because of this custom nature, all NFC orders are final unless local law requires an exception. Users may cancel upcoming subscription renewals at any time, but past payments are non-refundable.

Subscription Renewals and Cancellations

NFC cards cannot be refunded or exchanged due to their custom nature, artisan production timeline, and unique encoding process. Once an NFC card enters production, it is permanently classified as a non-returnable good. Production and delivery timelines are estimates only and may be affected by supply chains, partner capacity, shipping carriers, or external events. Delays that are outside our direct control do not create entitlement to a refund.

Summary and Legal Disclaimers

This Policy is intended to clearly communicate how ThriveKiosks manages refunds, returns, and cancellations for digital services and NFC products. Nothing in this Policy is intended to limit any non-waivable consumer rights granted under applicable law, but to the fullest extent permitted, all implied warranties and obligations related to refunds are excluded.

Limitation of Liability for Refund Matters

NFC cards cannot be refunded or exchanged due to their custom nature, artisan production timeline, and unique encoding process. Once an NFC card enters production, it is permanently classified as a non-returnable good. Exceptions apply only when mandated by consumer protection law.

To the maximum extent permitted by law, CrownThrive LLC and its affiliates will not be liable for indirect, incidental, special, or consequential losses arising from refund decisions, delayed shipments, production timelines, or the non-availability of refunds for digital services and custom NFC products. Your sole remedy in any dispute regarding refunds is the consideration of a refund as required by law or as expressly granted in writing by the Company.

Effective Date: December 8, 2025

This Return and Refund Policy is effective as of December 8, 2025 and may be updated periodically to reflect changes in law, platform operations, or CrownThrive ecosystem standards. Continued use of ThriveKiosks after any update constitutes acceptance of the revised Policy. For the most current version, please refer to the policy page on thrivekiosks.com or contact us at contact@crownthrive.com.